Prompt Engineer

About This Role

Shape ISA’s AI Copilot for audits, Q&A, and anomaly explainers. You’ll craft prompts, evals, and guardrails that help operators run OSPI® audits, resolve discrepancies, and forecast capacity with confidence.

Responsibilities

• ›Design, version, and evaluate prompts for Copilot workflows and assistive UI.
• ›Build offline/online evaluation harnesses; monitor quality and drift.
• ›Partner with product/engineering to ship safe, effective AI experiences.
• ›Create reusable prompt components and documentation for internal use.
• ›Champion ethical, secure AI usage aligned with enterprise requirements.

Requirements

• ✓Hands-on with LLMs and prompt design, including evals and safety patterns.
• ✓Scripting in Python or TypeScript; comfort with vector search/RAG.
• ✓Experimentation mindset (A/B tests, metrics, guardrails).
• ✓Clear communication with non-AI stakeholders.
• ✓Nice to have: domain familiarity with data center operations/DCIM.

What We Offer